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CARRIER AND DELIVERY INFORMATION

We offer different shipping solutions according to how fast you want to receive your order. All packages are shipped with UPS and can be traced on the courier’s website or in your account.
You can check the available shipping methods and costs here.

Your satisfaction is important to us, and we make every effort to process your order as quickly as we can. Please review your shipping information carefully before placing your order.

Orders are shipped and delivered only on business days (Monday to Friday), excluding local and national holidays and excluding special delivery methods (such as Saturday delivery, when available). If you ordered multiple items, they may ship in separate boxes with no additional shipping charges.

Please note that on occasion, such as during holidays, there may be a slight delay in processing time.

Orders placed on this site can be delivered only in Romania. The courier cannot deliver to P.O. Boxes or to General Delivery/Poste Restante addresses.

COUNTRIES TO WHICH WE DELIVER

While shopping on "ro.diesel.com" only deliver to address within Romania.

The shipping address of your order should match the Country website in which you place your order.
Please select the correct Country from the link in the header of every page.
Orders placed from a different country site than the delivery address will be automatically cancelled.

NEED HELP?

If you have any question or need help with your account, you
may contact us to assist you.


We will respond to every message within 1 working day,
Monday to Saturday, excluding holidays.

CUSTOMER SERVICE

Email: onlinecustomerservice@diesel.com

Phone: +39 02 3211 6928


From 7am to 7pm GMT, from Monday
to Saturday, excluding holidays