We offer different shipping solutions according to how fast you want to receive your order. All packages can be shipped either with DHL and UPS; and can be traced on the courier’s website or in your account.
You can check the available shipping methods and costs here.

Your satisfaction is important to us, and we make every effort to process your order as quickly as we can. Please review your shipping information carefully before placing your order.

Orders are shipped and delivered only on business days (Monday to Friday), excluding local and national holidays and excluding special delivery methods (such as Saturday delivery, when available). If you ordered multiple items, they may ship in separate boxes with no additional shipping charges.

Please note that on occasion, such as during holidays, there may be a slight delay in processing time.

Orders placed on this site can be delivered only in Romania. The courier cannot deliver to P.O. Boxes or to General Delivery/Poste Restante addresses.


While shopping on "" only deliver to address within Romania.

The shipping address of your order should match the Country website in which you place your order.
Please select the correct Country from the link in the header of every page.

Need help?

If you have any question or need help with your account, you may contact us to assist you.

We will respond to every message within 1 working day. Monday to Saturday, excluding national holidays.

Client service

Phone: +39 0230321047

From 9 am to 8 pm CET (from 8 am to 7 pm GMT), Monday to Saturday.


From 9 am to 8 pm, Monday to Saturday.



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